ExpressVPN Review 2019

ExpressVPN Review
Reviews

VPNLocator carefully experiments and digs deep to bring you the best VPN reviews of the industry leaving no room of biases. This ExpressVPN review will explore all the endless features it is offering. ExpressVPN is a known name in the industry and said to be the number one VPN provider so far. It has a wide range of 2,000 + global servers across 148 cities with 256-bit AES encryption. DNS/IPv6 leak protection, Tor, split tunneling and a list of ExpressVPN Netflix servers all dedicated for streaming and torrenting.

The offerings are countless. But does ExpressVPN fulfill all the promises it makes? Our review mainly focuses on answering the following questions:

  • How good is ExpressVPN in terms of security?
  • Does ExpressVPN work with Netflix and other streaming sites?
  • Is downloading torrent allowed on ExpressVPN servers?
  • Does it keep logs?

We’ll cover more grounds during our review, but our primary focus will highlight the points mentioned above. So, let’s begin unfolding what ExpressVPN has to offer.

ExpressVPN Overview

Ease of useUser-friendly VPN
VPN Servers2000+ VPN Servers in 94 countries
Refund Policy30-days
Free trialNo
EncryptionMilitary grade; OpenVPN, IPSec & IKEv2
NetflixWorks good
Torrent friendlyYes, dedicated servers
JurisdictionOut of prying eyes
Support24/7 Live chat support

ExpressVPN Pros

Additional Security Features

DNS Leak Test:

It has a unique DNS leak security protocol which ensures that your IP address does not leak in any case of a connection break. DNS leak could occur due to multiple reasons. This is possible under three conditions:

  • The Router has been compromised
  • Manual set up of the VPN
  • Manual DNS set up

In any case, if you believe that ExpressVPN is leaking your DNS then, by all means, you can contact the support team.

WebRTC Leak Test:

ExpressVPN provides a feature that allows you to check if the VPN is leaking your WebRTC. This protocol checks multiple techniques to discovery IP addresses. All the browsers leak your WebRTC by default, which can be manually disabled, but with ExpressVPN this won’t be a problem.

Network Lock Kill Switch:

ExpressVPN Internet Kill Switch OptionThis is a new feature of ExpressVPN that partially works as a Kill Switch but also secures your network connection beforehand when you are trying to connect to the VPN. In the entire connection process, the Network Lock Kill Switch will keep the encryption tunnel locked while the connection bridges and vice versa while you are disconnecting. This way your traffic is 100% secure all the way and protected.

 

Split Tunneling:

ExpressVPN has a diverse split tunneling protocol where you can select tunnels to route your traffic making sure your identity is safe, and your traffic is coming from multiple channels.

ExpressVPN Global Reach

Servers:

ExpressVPN offers a big list of 2000+ VPN servers in 94 countries being located in 148 locations. This gives them an edge over other players in the market; the more network coverage, the better the performance you may experience.

ExpressVPN Server Locations

Dedicated Servers for Streaming Netflix and other VoDs

When it comes to streaming, ExpressVPN provides the best streaming possibilities for unlimited hours of entertainment. It has a massive list of streaming websites which it unblocks with a blink of an eye making your streaming experience worthwhile — no more subscription charges and geo-restrictions.

A page is dedicated to providing the best servers for streaming. It includes all the popular streaming platforms including Netflix, HBO, Amazon Prime, Hulu, etc. These are all the famous names while more are listed on the page. Each page is dedicated to providing a step-by-step guide where instructions are mentioned on how to unblock the websites.

We ran multiple tests for ExpressVPN Netflix performance, and all the servers responded positively. On a fewer events only, we found Netflix proxy error which is ignorable. You can always switch to a different server and watch your desired content on Netflix. In the event of a disconnection, support is always there to help you find the best server.

Protocols Supported by ExpressVPN

The most standard and highly encrypted protocol is used and currently being utilized by NASA and the US government. AES 256-bit (Advanced Encryption Standard) is a good encryption protocol which is an ultra-security layer making your data hack proof and identity proof.

Also, along with AES 256, OpenVPN is a must have protocol while using ExpressVPN app. This is offered when you switch between protocols. By default, the app connects you to OpenVPN protocol.

The pop-up mentioned above is a default screen that allows you to choose the protocol which you want for added security. If you don’t want to select the best protocol as per your networks requirement, you can manually select the one you intend to use given in the list. It includes SSTP, L2PT/IPSec and PPTP.

Available Apps and Supported Devices on ExpressVPN Connection

ExpressVPN Apps and Supported DevicesExpressVPN is compatible with almost every available internet-connected device, making it a premium choice for anyone looking for a VPN service. These are all the devices on which ExpressVPN provides its services. Downloading ExpressVPN on your favorite devices is easy. Dedicated software are available for PCs while native apps for Android and iOS are incredibly flawless.

To enjoy quality and safe online streaming experience, ExpressVPN router is a solid pick. Why? Through a router, you will be connecting multiple devices; laptops, smartphones, tablets, PC and your smart TVs. Each device has a separate page allotted once clicked you will get a detailed guide for how to configure ExpressVPN on the desired device.

Recently, ExpressVPN has done a revamp of its Android and Mac apps, making the experience more user-friendly.

The Android app introduced a faster more reliable connection, a newly designed app with a one-click connection swap and a diagnostic tool which will help you check if the VPN connection is leaking DNS or IP.

The Mac app has fewer adjustments such as the one-touch location swap and new app design. But they state these two apps are faster than the previous builds removing all the glitches. And yes, the app experience was incredible.

You will also get the recommendation of which VPN router you should buy with ExpressVPN. This helps in getting the best experience with your VPN connection.

Along with the devices, browser extensions are also offered which work with a click of a button. All you need to do is to connect, and the VPN will route to the default server optimizing security for your network.

ExpressVPN for Gaming Consoles and Smart TV

ExpressVPN for Gaming Consoles and Smart TVThe device and OS support page of ExpressVPN has a lot to offer, and each page is a support guide for minute details such as installation and device compatibility. They also have a YouTube tutorial that explains the entire process. Follow the ExpressVPN download procedure, log in and you will have optimize online gaming experience on your gaming consoles and smart TV.

ExpressVPN on Kodi

We had to make sure if ExpressVPN works well on Kodi and the performance ratio. We could not find any relevant article or blog relating to Kodi, so we decided to ask the live chat representative. We emailed ExpressVPN, and our query was “ticketed,” and we had to wait for a reply.

We had to wait for a good few hours before we received the reply. We did not appreciate the amount of time we had to wait to receive the ticket email. This is a drawback because for users who are not using the service will have to wait.

While receiving the concerning email, a link was attached asking which device do we use. Going on the page, we still did not see a relevant blog regarding Kodi, while they claim it works on it. Although, we tested ExpressVPN on Kodi and it works fine, but proper documentation or page is much needed for users to navigate easily.

ExpressVPN iOS App User Reviews

ExpressVPN is rated 4.7/5 on the iOS App Store and is appreciated by users. The viewer response is not that astonishing because multiple customers have complaints regarding the service.

ExpressVPN Android App User Reviews

ExpressVPN is rated 4.1/5 on the Android app and users face a frequent disconnection which leaks their IP more often. This is not the case while browsing through a browser.

ExpressVPN Speed Test

Being an expensive VPN provider, this is probably the fastest speeds we have tested in all the best VPNs so far. We made sure our tests were unbiased which is why recorded speeds without a VPN beforehand. We received 83.15 Mbps on a 100 Mbps connection, and this marked the fastest speed test by VPNLocator.com.

Asia Server (Hong Kong)

Ping: 292ms / Download: 30.26 Mbps / Upload: 12.46 Mbps

US Server (New York)

Ping: 110ms / Download: 60.04 Mbps / Upload: 30.41 Mbps

EU Server (Amsterdam)

Ping: 40ms / Download: 83.15 Mbps / Upload: 51.81Mbps

ExpressVPN’s Website Usability

Our ExpressVPN review heavily relies on the usage of the website. The website should be interactive and full of features. ExpressVPN is among the best websites we have browsed because it has all the best features mentioned and has dedicated pages aligned for them. Every device, operating system, streaming channel, etc have different pages which have a full-scale guide catering to everyone’s needs.

The header menu is supported by all the devices, security features, protocols, support and everything that it offers. The difference is every menu has a submenu, and that submenu has multiple options. The list goes on in explaining and providing every in-depth detail.

Customer Support

Live chat support

The live chat support is quite responsive, and we had no issues with its support. Live chat support is a backbone for our review because we need to be sure how responsive and helpful the live chat support is. A query should be dealt with on the highest priority as customers may be stuck at something.

Email Support

ExpressVPN also offers email support which we availed. We did not appreciate the responsiveness of the email because it took time. It took more than 5 hours for us to receive the ticket and further few hours to receive our answer. We believe that ExpressVPN can improve in this area.

ExpressVPN Log Policy

Every VPN states they have a no logging policy and so does ExpressVPN. They state they do not record:

  • IP addresses (source or VPN)
  • Browsing history
  • Traffic destination or metadata
  • DNS queries

This means they do not retain and store your data. The moment you connect to the servers your connection is highly encrypted, and there is no way for the company itself to record data. What they retain is nominal and essential in administering the smooth running of your VPN.

The Drawbacks of ExpressVPN

Pricing Plan of ExpressVPN

Good security comes with a price and ExpressVPN price is different than the rest of the VPN providers. It offers three pricing plans:

  • $12.95/month
  • $6.67/month for 15 months
  • $9.99/month for 6 months

Considering the premium features it offers, ExpressVPN charges are optimum. Then again it’s safe to say it’s not cheap. Getting this security provider is not easy. The average monthly plan is exceeding by $4-5 while the 15-month program is no surprise as well. We can say that the pricing plans do not fall in the budget category because it’s exceeding by a big margin.

There is a deal on the 15-month plan which is why the price is reduced. Otherwise, the regular 15-month plan costs $12.95/month and that is expensive.

Payment Options

The payment plan consists of a standard PayPal, Credit Cards and an addition to the digital currency (bitcoins). There are other payment methods as well which can be availed easily. No user would back off from these payment plans because they are easily accessible.

30-Day Money Back Guarantee

The VPN provider has a 30-Day money back policy which claims to refund your money within 30 days if you are not a satisfied customer. There are always hidden charges when it comes to bandwidths. We consulted the live chat support asking if there are any limits to the bandwidth.

Limited 3 Simultaneous Connections

Being an expensive security service provider, we were hoping the device connections would be exceptional and more in numbers. But unfortunately, only three simultaneous connections are being offered. This is a drawback because even the low-profile VPN providers provide at least a minimum five connections.

So, Do We Recommend ExpressVPN?

By far this is an excellent VPN on many aspects. It is not just the price, the features; the fast speeds speak a lot about the service and the encryption protocols are a bonus. This provider deals in facilitating double security through Tor Onion and the highest encryptions that can be manually configured as per your security needs.

The website is alluring and understandable by a layman as well. It has all the features categorized in sub-menus making things easy to maneuver. We are not satisfied with the pricing plans because it’s not feasible to spend so much money on a monthly or bi-annual plan that costs higher than the rest. But yes, considering all the factors, it is a wise investment to make when you get exceptional service in return.

In the end, we will highly recommend ExpressVPN for being a trusted security provider.

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